Delete your account
How to delete your account from the phone app or the website, what is removed, and what is kept.
Last updated 29 September 2026
In the Pravesh ID phone app
- Open the app and sign in.
- Go to the Profile tab.
- Under Account, tap Delete my account and confirm.
It happens immediately and signs you out.
On the website
- Sign in at pravesh.id.
- Open your account.
- Tap Erase my account, type ERASE to confirm, and press Erase my account again.
If you cannot sign in
Write to support@myind.ai from the email address on the account and ask for it to be deleted. We confirm by reply once it is done.
What is removed
- Your name becomes “Erased”.
- Your email address is replaced with an unusable value, and your phone number is removed.
- Your place on every mandal and event team is removed, so you can no longer sign in or act for any mandal.
What is kept, and why
- Entry records, payment confirmations and identity checks you took part in are kept without your identity attached. A mandal needs them for its own accounts, and they cannot be edited afterwards.
- If you own a mandal, hand it over to another member first. The app will not delete an owner, because that would strand the committee and everyone holding a pass for its events.
If you only hold a pass
Buying or holding a pass does not create an account. To have your name, phone number or photo removed from a pass, ask the mandal that ran the event, or write to support@myind.ai with the pass link. Passes saved in the phone app are removed from the phone when you delete them there or uninstall the app.
More detail is in the privacy policy.
