Delete your account

How to delete your account from the phone app or the website, what is removed, and what is kept.

Last updated 29 September 2026

In the Pravesh ID phone app

  1. Open the app and sign in.
  2. Go to the Profile tab.
  3. Under Account, tap Delete my account and confirm.

It happens immediately and signs you out.

On the website

  1. Sign in at pravesh.id.
  2. Open your account.
  3. Tap Erase my account, type ERASE to confirm, and press Erase my account again.

If you cannot sign in

Write to support@myind.ai from the email address on the account and ask for it to be deleted. We confirm by reply once it is done.

What is removed

What is kept, and why

If you only hold a pass

Buying or holding a pass does not create an account. To have your name, phone number or photo removed from a pass, ask the mandal that ran the event, or write to support@myind.ai with the pass link. Passes saved in the phone app are removed from the phone when you delete them there or uninstall the app.

More detail is in the privacy policy.

Delete your account · Pravesh ID